A quick fix for Outlook 2013 crashing on print preview
Quick note: If you are having another problem with outlook such as send/rec or crashing when searching then the two fixes are
(1) install office updates (in file -> office account) or
(2) repair outlook (online) in add remove programmes!
Having today fixed a 3rd site where outlook crashes when print preview is loaded I thought i would share with you how to fix it
Firstly as you may have already realised repairing outlook and reinstalling the printer doesn’t help
It seems to be various printer driver implementations which cause this crash
Assuming you don’t want to change your default printer you should try adjusting settings to reduce the feedback from the printer – the Epson Driver I set to “detect printer automatically” and the canon printer (which only was an issue for pcl6 driver) i disabled “notify print jobs status”
At least this should give you an idea of where to look – its a problem with the drivers reporting back to outlook – so change the settings or the driver or the default printer will all resolve this issue.
Hope that was of help!
Dave