MANAGED IT SERVICES
A professional managed service provider offering a full range of business IT support services in London & Surrey.
IT MANAGED SERVICES
Never Worry About Your IT Again!
We work with clients offering fully managed IT services in London, Surrey and throughout the UK, covering areas such as Wimbledon, Croydon and Clapham. Whether you’re looking for a fully managed, ‘hands-off’ service or you just need us to take over one particular area, such as your cloud migration or cyber security, our dedicated engineers and technical support are here to help.
By choosing GoodChoice IT to manage your IT systems, you are freeing up your time for more important tasks – like running and growing your business. We can support your business with new technologies to help you achieve your business goals in a more cost-effective way, and deliver serious service quality improvements along the way for happier staff and happier customers.
We also provide remote working IT support services for remote working teams and employees, which can be added to our managed IT services or used as a standalone service.
For more information, drop us a message or schedule a convenient time to speak to one of our experienced IT management staff.
WHY USE A MANAGED SERVICE PROVIDER
By working with an IT managed service provider, your company will gain the knowledge and capabilities of a range of IT professionals, without the hassle and cost of actually hiring them as full-time staff.
INCREASE PRODUCTIVITY
Allow your employees to focus on what’s important and leave the IT to us!
WORK FROM ANYWHERE
Your employees can work from anywhere at any time with cloud-based services.
REDUCE COSTS
Keep costs down by avoiding the need to hire IT staff or have an IT department.
ON-HAND SUPPORT
Get on-site or remote support when your employees need it.
SCALE-UP OR DOWN
Allows you to easily scale your business up and down with ease.
OUR IT MANAGED SERVICES PACKAGES & PRICES
Our IT managed service packages can be tailored to meet the needs and requirements of your business in one simple package. We can provide you with the full range of managed services, including IT security, cloud computing and business telephone systems/broadband, helping you to keep costs down and ensure your business runs as smoothly and efficiently as possible. We also offer remote managed IT services and Dell/HP servicing.
If you’re looking for a managed service provider to take care of your business IT needs, then we’d love to hear from you so get in touch today!
| SERVICES & FEATURES | GOOD | BETTER | BEST |
| MANAGED IT SUPPORT SERVICES | |||
| Guaranteed Response Times1 | |||
| Bespoke Support Application | |||
| Microsoft & 3rd Party App Updates | |||
| Managed Anti-Virus / Anti-Malware | |||
| 24x7x365 Infrastructure Monitoring | |||
| Unlimited Remote Support2 | |||
| Unlimited Onsite Support2 | VIP Rates | ||
| After Hours Support2 | VIP Rates | VIP Rates | VIP Rates |
| CYBER SECURITY | |||
| Password Management System | £5 | ||
| Privilege escalation management | |||
| Dark Web Monitoring | £5 | £5 | |
| Simulated Phishing Attack | £5 | Daily | Daily |
| Phisihing Training | £5 | Weekly | Weekly |
| Vulnerability Scan / Penetration Test | £2,995 | Bi-Annual | Quarterly |
| IT MANAGEMENT | |||
| IT Documentation | |||
| Monthly Executive Report | On-Request | ||
| Asset & Inventory Management Report | £1,495 | Annual | Bi-Annual |
| IT Budget Preparation | £2,999 | Annual | Bi-Annual |
| Technology Business Review Meeting | Bi-Annual | Quarterly | Monthly |
| vCIO Fractional Chief Information Officer | £350 | £350 | £350 |
| vCTO Fractional Chief Technology Officer | £350 | £350 | £350 |
| IT TRAINING & IT SECURITY TRAINING | |||
| Security Awareness Training | |||
| End User Training Program | £20 | ||
| Technology Adoption Session | Bi-Annual | Quarterly | Monthly |
| Staff Bespoke Training Portal Content | On-Request | ||
| CLOUD COMPUTING SERVICES | |||
| Micosoft Business 365 Licence | Standard | Premium | Premium |
| Office365 Backup License | £5 | ||
| Office365 Infinate Retention Option | £3 | £3 | |
| Monthly Human Backup Testing | N/A | ||
| Backup & Recovery (BDR) as a Service | From £199/month | ||
| VOIP Phone and Softphone Inc. Minutes | £18 | ||
| IT EQUIPMENT & BROADBAND SERVICES | |||
| Managed Broadband Service | From £65 | From £65 | From £65 |
| Hardware as a Service | £40 | £40 | |
| Hardware LifeCycle Replacements | £199 | ||
| Simulated Mock BDR Test | Billable | Quarterly | Monthly |
1. You can find your Guaranteed Response Times (SLA) listed at goodchoiceit.co.uk/fast
2. You can send in as many service requests as you like for any of the items in our Inclusion List.
3. Lite User includes Microsoft 365 Essentials, antivirus and patching only.
*Please Note: These prices are estimated to give you an idea of our managed IT services, the exact cost will depend on your businesses needs and requirements and the services which are required. Most of our packages are tailored to the individual client so costs may be slightly less or more than the estimates above.
WHAT IS MANAGED IT SUPPORT?
At GoodChoice IT, a fully managed IT service is exactly what it says. We can take on responsibility for all elements of your IT setup, management and maintenance, and deliver it all on a monthly basis with no hidden fees in one simple service.
Our managed IT services are designed to be flexible, affordable and sophisticated, so no matter what your budget you can still get the support and management you need. If you need a fully manned service desk available for your customers or your staff, we can provide fully trained telephone and web-based helpdesk teams.
If you’re looking for the design and management of your IT infrastructure, our infrastructure engineers are at your disposal. Just need someone to host your systems, or to run your daily backups? We can do that too. Our flexible approach means that we can take over all of your IT needs, or we can work alongside your existing teams and service providers to offer a complimentary support service.
OUR IT MANAGED SERVICES
We provide full business IT support and management services which include:
- Managed IT Support
- Cloud Computing
- Cyber Security
- VoIP Telephone Systems
- Business Broadband
- Backup and Disaster Recovery
- Office IT Relocations
Our IT managed services packages are competitively priced with the option for having a standalone IT support service or with additional add-ons such as cyber security and VoIP telephone systems.
WHY CHOOSE US TO MANAGE YOUR IT?
By choosing GoodChoice IT to manage your IT systems, you are freeing up your time for more important tasks – like running and growing your business. Our managed IT services include:
- Fast response times. A response within 60 minutes for critical requests
- A strategic managed service provider
- A small, experienced and friendly team
- We won’t overlook your cyber security
We can support your business with new technologies to help you achieve your business goals in a more cost-effective way, and deliver serious service quality improvements along the way for happier staff and happier customers.
