Two questions, and most businesses only ask the second one. What should we automate, and how do we automate it. Which jobs should we automate first? The ones that take a lot of time and add very little. Not the most important work. Not the most interesting. The jobs that quietly eat somebody’s week and…
Ask AI a question it does not know the answer to and it will not tell you that. It will give you an answer, in the same confident tone it uses when it is right. That is not a bug that is about to be fixed. It is how the thing works, and once you…
AI is everywhere these days, and most of us use it like a fancy search engine. You type in a question, and it spits out an answer. But what if I told you it can do so much more? Generative AI, the kind behind tools like ChatGPT and Copilot, has a massive amount of information.…
AI is changing how small businesses work, but it’s not as simple as just plugging it in. We need to think about the right processes and how our teams actually use these tools. It’s easy to get lost in all the different AI options out there, and if not used properly, AI can end up…
It turns out there’s a big difference in how different age groups are using artificial intelligence. Studies are showing that older folks tend to treat AI like a fancy search engine, just looking for quick answers. Programmers are using it to help with coding, which is useful, but there’s a whole lot more to it.…
This weekend, I was thinking about how we get information, especially from AI. It got me wondering: should AI always sound super sure of itself, or should it focus on being accurate, even if that means admitting it’s not 100% sure? It’s a tricky question, and it touches on how we humans deal with information…
Feeling a bit lost with all the talk about Artificial Intelligence? You’re definitely not alone. Many small business leaders find it overwhelming, wondering where to even begin. While some might have dabbled with tools like ChatGPT for quick searches, the sheer volume of information can be a lot to take in. This guide aims to…
AI is here, and it’s not going anywhere. To stay competitive, it’s important to get to grips with it. But there are risks, especially around data. We need to make sure our teams understand what they can and can’t share with AI tools. Giving away confidential information or trade secrets could be a big problem.…
Artificial intelligence is changing how small businesses operate, and it’s easy to feel lost in all the new information. Many leaders have tried tools like ChatGPT to find answers, but the sheer volume of change can be a lot to handle. If you’re not sure where to begin with AI, the best first step is…
This weekend, I’ve been thinking a lot about AI and how it talks. It’s a bit of a tricky subject because, sometimes, AI sounds really sure of itself, even when it’s not actually right. This is a big deal, especially as AI gets smarter and closer to being like human intelligence. The Problem of Certainty…