In today’s world, with AI and ransomware constantly a threat, it’s more important than ever to only keep data for as long as you actually need it. Plus, making sure that data is accurate is a big deal. Many businesses used to just dump files onto a server and set up some basic permissions. They…
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When I come on board as your part-time IT director, the first thing we do is get a clear picture of where things stand and where we need to go. It’s all about focusing on four main areas: strategy, how we deliver services, the structure of your systems, and managing risks, especially with AI and…
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Business leaders, listen up! There’s something big happening with artificial intelligence that you need to get a handle on, and fast. Two new AI web browsers have just been released: Atlas from ChatGPT and Comet from Perplexity. If your team starts using these right now, your organisation could be in for some serious trouble because…
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Microsoft’s Windows 10 is nearing its end of support, and if your business is still running it, you’re facing some serious risks. With only 30 days left, it’s time to get your systems upgraded to Windows 11. Leaving Windows 10 unsupported means leaving your business vulnerable to cyber threats, especially with the speed at which…
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This week, I was at a conference chatting with other managed service providers about the future and how we’re using technology to support our customers. A big topic, as you can imagine, was artificial intelligence and how it’s going to change businesses. We’re not just talking about chatbots like ChatGPT, but about using AI agents…
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October 2025 witnessed a significant escalation in global cyber attacks, with ransomware emerging as the predominant threat. Organizations worldwide faced an average of 1,938 attacks weekly, a 2% increase from September and a 5% rise year-over-year. This trend highlights the persistent and evolving nature of cyber threats, driven by increasingly sophisticated ransomware operations and the…
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UK businesses faced a dramatic surge in cyber insurance payouts in 2024, with claims soaring by 230% to £197 million. This significant increase, up from £59 million in 2023, is largely attributed to a sharp rise in ransomware and malware attacks, which now constitute over half of all successful claims. The escalating threat landscape highlights…
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This weekend, I was thinking about how AI works, and it’s pretty wild. You know how sometimes you ask AI a question, and it just gives you an answer like it’s 100% sure, even if it’s totally guessing? Well, it turns out we’ve kind of trained AI to do that, and it’s a bit like…
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AI is everywhere these days, and most of us use it like a fancy search engine. You type in a question, and it spits out an answer. But what if I told you it can do so much more? Generative AI, the kind behind tools like ChatGPT and Copilot, has a massive amount of information.…
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AI is changing how small businesses work, but it’s not as simple as just plugging it in. We need to think about the right processes and how our teams actually use these tools. It’s easy to get lost in all the different AI options out there, and if not used properly, AI can end up…
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