A quick fix for Outlook 2013 crashing on print preview Quick note: If you are having another problem with outlook such as send/rec or crashing when searching then the two fixes are (1) install office updates (in file -> office account) or (2) repair outlook (online) in add remove programmes! Having today fixed a…
Some tips to make your computer network faster High quality network cabling – if your office is running on wifi or several mini-hubs strung together, you will always have an unreliable network, we can quote to sort this out with cat5e or cat6 cabling. Get in touch if the performance is bad, it may have…
As business moves away from having servers on premises to “cloud computing’ you need a trusted adviser who can help guide you through the technology changes help you migrate to new systems and ensure you data is kept safe and secure. We can advise on broadband connectivity and ensure you are cloud ready and should…
IT Support for Accountants Accountants IT support from GoodChoice IT At GoodChoice IT we have a fair number of accountants as clients, we provide general IT support from our offices in Sutton & London and have worked with most of the specialist accounting packages As your clients become more tech-savvy their demands from your…
Should we upgrade our computers to Windows 10 or wait a bit longer Important note for GoodChoice IT Customers We are not supporting our customers upgrade to Windows 10 yet. We will manage the transition when your business is ready and not allow users to upgrade themselves. If you have managed to accidentally upgrade, please call us;…
Office 365 migration Office 365 migration is something that right now we are doing as back-to-back projects. We book them in on a weekly basis and prefer not to run them concurrently if possible. Many small businesses are making the transition which can be technically difficult, but once its done, the support requirements are significantly reduced for…
When I’m not fixing Windows or printers, I’m often to be found SysAdmining Unix and Linux. So I wanted to share my way of doing this, since I use it just about every day. If you’ve not heard of SysAdmin before, it’s essentially the word for System Administrator or the management of a multi-user IT…
Most small businesses use Draytek routers because they are a simple easy to use Linux-based unit with support for FTTC, ADSL and Cable or Shared Internet (in other words everything most small businesses will need). At the moment, the model we’d recommend is the Draytek Vigor 2680n. If you’re having issues with your broadband speed but…
IT Support IT Support – What is it all about? People can be very confused about what IT support does for a business. Most people only interact with IT support services when there is a problem – so they think IT guys fix computers. However, very little engineering time is spent on fixing problems reported…
When I started in IT support, ITIL (Information Technology Infrastructure Library), it was not something that anyone had heard of and so we developed our own processes such as: “Do it once, right” “Document the steps if it’s weird or oddball.” “Train staff (customers) on the helpdesk process so they can use it effectively” Nowadays, we…