office 2013 outlook crashing when printing

A quick fix for Outlook 2013 crashing on print preview Quick note: If you are having another problem with outlook such as send/rec or crashing when searching then the two fixes are (1) install office updates (in file -> office account) or (2) repair outlook (online) in add remove programmes!   Having today fixed a…

ethernet-cables-plugged-into-an-internet-switch

Make your computer network faster for your business

  We often get asked by new clients and many businesses, “how can I make our business computer network faster?”. There are many ways this can be done before considering upgrading your whole system and being experts in computer network configuration, we’ve put together a checklist to help you improve your computer network. Some tips…

Managed Office 365 migration for your business

Microsoft 365 Migration Help   Office is now Microsoft 365 Microsoft365 migration projects. Many small businesses are making the transition which can be technically difficult, but once it’s done, the support requirements are significantly reduced for email and your users have access to an up-to-date high-quality toolkit for their IT needs. So as a quick…

London Mozart Players: Office Move CASE STUDY

Formed in 1949 by Harry Blech, the London Mozart Players are a versatile ensemble ranging in size from full chamber orchestra (around 40 musicians) to smaller chamber groups, trios and quartets. This is one of the ensemble’s strengths: being able to perform any type of chamber music in venues both big and small. The orchestra…

Getting the best from your Draytek router

Most small businesses use Draytek routers because they are a simple easy to use Linux-based unit with support for FTTC, ADSL and Cable or Shared Internet (in other words everything most small businesses will need). At the moment, the model we’d recommend is the Draytek Vigor 2680n. If you’re having issues with your broadband speed but…

What do IT support teams do?

IT Support – What is it all about? People can be very confused about what IT support does for a business. Most people only interact with IT support services when there is a problem – so they think IT guys fix computers. However, very little engineering time is spent on fixing problems reported by end…

Using ITIL processes in your service desk

When I started in IT support, ITIL (Information Technology Infrastructure Library), it was not something that anyone had heard of and so we developed our own processes such as: “Do it once, right”  “Document the steps if it’s weird or oddball.” “Train staff (customers) on the helpdesk process so they can use it effectively” Nowadays, we…

underground sign london

How much does IT support cost in London in 2024?

If you’re looking into managed IT services in London, there are of course a huge number of managed service providers to choose from. If you’re wondering how much technical support would be likely to cost your business, it’s actually trickier than you may have thought to find an exact or even an estimated price. That’s…